The Quality Control Manager will be responsible for ensuring that all products manufactured by the company meet or exceed customer expectations. They will develop and implement quality control policies and procedures, and will oversee the work of quality control inspectors. The Quality Control Manager will also investigate customer complaints and take corrective action when necessary.

Quality Control Manager Job Responsibilities

  • The Quality Control Manager is responsible for ensuring that all products manufactured by the company meet or exceed customer expectations.
  • The Quality Control Manager develops and implements quality control plans and procedures.
  • The Quality Control Manager monitors product quality at all stages of production, from raw materials to finished goods.
  • The Quality Control Manager investigates and resolves quality issues in a timely manner.
  • The Quality Control Manager works closely with other departments, such as Engineering and Purchasing, to ensure that quality standards are met throughout the manufacturing process.

Objectives

  • To develop, implement and maintain quality control systems in line with company procedures and international standards
  • To ensure that all products manufactured meet the required quality standards
  • To liaise with other departments to resolve quality issues
  • To investigate customer complaints and take appropriate corrective action
  • To prepare quality reports for management review
  • To train staff in quality control procedures
  • To promote a culture of continuous improvement within the organization

Quality Control Manager Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of Quality Control Manager include:
  • Bachelor's degree in quality management, engineering, or a related field
  • Experience working in quality control or quality assurance
  • Knowledge of quality control tools and methods
  • Strong analytical and problem solving skills
  • Excellent communication and interpersonal skills