The Membership Coordinator is responsible for developing and implementing membership growth strategies, as well as retaining current members. In addition, they will manage all membership communications, events, and programs. The Membership Coordinator will work closely with the Executive Director to ensure that the organization’s membership goals are met.

Membership Coordinator Job Responsibilities

  • Serve as the primary point of contact for members and prospective members.
  • Handle all membership inquiries and applications.
  • Maintain accurate records of all current and past members.
  • Process membership dues and fees.
  • Plan and coordinate member events, programs, and activities.
  • Keep abreast of changes in the membership benefits and privileges offered by the organization.
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Objectives

  • Develop and implement membership retention and growth strategies
  • Coordinate membership communications, including e-newsletters and mailings
  • Maintain accurate member records and database
  • Plan and execute membership events and programs
  • Serve as a resource to members on benefits and services
  • Work with other staff to ensure that membership needs are being met

Membership Coordinator Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of Membership Coordinator include: excellent communication and customer service skills, strong organizational skills, ability to multitask and prioritize, detailoriented, computer proficiency. Additionally, a membership coordinator should have previous experience working in a membership or administrative capacity.