The Administrative Services Manager is responsible for the overall administration of the organization. They will be responsible for managing the office, handling customer inquiries, and providing support to the staff. They must be able to work independently and be organized. The Administrative Services Manager should have excellent communication skills and be able to handle a fast-paced environment.

Administrative Services Manager Job Responsibilities

  • Supervise and coordinate the work of office, administrative, and customer service employees
  • Plan, direct, and coordinate the administrative services of an organization
  • Ensure that all office operations and procedures are carried out efficiently and effectively
  • Develop and implement policies and procedures to improve office operations
  • Monitor expenses and budget for the department
  • Handle customer inquiries and complaints
  • Oversee the maintenance of office equipment


  • To manage and oversee the daily operations of the administrative services department.
  • To develop and implement policies and procedures to improve the efficiency and effectiveness of the department.
  • To ensure that all administrative services are provided in a timely and efficient manner.
  • To liaise with other departments within the company to ensure that their needs are met.
  • To budget for and oversee the expenditure of the departmental budget.
  • To monitor trends in the industry and make recommendations to senior management on how to improve the company's competitiveness.
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Administrative Services Manager Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of Administrative Services Manager include excellent communication and interpersonal skills, strong organizational and time management skills, accuracy and attention to detail, ability to multitask and prioritize workload, and computer literacy. Additionally, a bachelor's degree in business administration or a related field is typically required.