Administrative Officer Job Description Template
The Administrative Officer is responsible for providing administrative support to the organization. The duties of the position include, but are not limited to, answering phone calls, scheduling appointments, preparing documents and correspondence, maintaining records, and handling customer inquiries. The Administrative Officer must be able to work independently with little supervision and have excellent organizational skills.
Administrative Officer Job Responsibilities
- Develop and implement administrative systems, procedures, and policies
- Coordinate and supervise the work of office staff
- Handle customer inquiries and complaints
- Maintain records and files
- Prepare reports, correspondence, and other documents
- Schedule appointments and meetings
- Make travel arrangements
- Process invoices and purchase orders
Objectives
- To provide administrative support to the organization in a efficient and effective manner.
- To coordinate and oversee the daily operations of the office.
- To manage and maintain office records and files.
- To handle correspondence, phone calls and emails in a professional manner.
- To provide secretarial and clerical support to the staff as required.
- To prepare reports, presentations and other documents as requested by the management team.
Administrative Officer Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Administrative Officer vary depending on the employer. However, some common skills and qualifications that are often required include:
- * Strong communication and interpersonal skills
- * Excellent organisation and time management skills
- * Ability to multitask and prioritise workload
- * Accuracy and attention to detail
- * Computer literacy including a good working knowledge of Microsoft Office applications