The Merchandise Associate is responsible for providing excellent customer service while maintaining the sales floor and stock room. The ideal candidate will be a self-starter with a positive attitude and the ability to work independently. Other responsibilities include: • Maintaining cleanliness on the sales floor and in the stock room • Organizing merchandise according to company standards • Assisting customers with questions or concerns about products • Answering phone calls and routing them to the appropriate department

Merchandise Associate Job Responsibilities

  • Receive and unload merchandise from trucks
  • Inspect merchandise for damage or defects
  • Stock shelves with merchandise
  • Price merchandise
  • Rotate stock to ensure freshness
  • Maintain a clean and organized work area


  • Maintain accurate inventory levels
  • Ensure that shelves are stocked and organized
  • Provide excellent customer service
  • Assist customers with finding merchandise
  • Resolve customer complaints in a professional manner
  • Restock merchandise as needed
  • Keep work area clean and organized

Merchandise Associate Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of Merchandise Associate are:
  • Proven experience as merchandiser or similar role
  • Excellent communication and negotiation abilities
  • Creativity and commercial awareness
  • Up-to-date with latest trends and best practices in visual merchandising
  • Ability to work independently and as part of a team