A grocery clerk is responsible for providing excellent customer service to shoppers at a grocery store. They must be able to answer questions about products, help customers find what they are looking for, and provide general information about the store. Grocery clerks also handle payments and bagging merchandise.

Grocery Clerk Job Responsibilities

  • Greet customers as they enter the store
  • Maintain a clean and organized work area
  • Stock shelves with fresh groceries
  • Rotate stock to ensure freshness
  • Assist customers with questions or concerns
  • Bag customer orders
  • Process payments


  • To provide excellent customer service by greeting customers, assisting with purchasing decisions, and responding to customer inquiries in a friendly and professional manner.
  • To accurately ring up all sales on the register, handle cash and credit card transactions according to established procedures, and maintain a balanced cash drawer.
  • To stock shelves and displays neatly with merchandise, keeping them wellorganized and clean at all times.
  • To perform opening and closing duties as assigned, such as counting cash drawer contents or restocking supplies.
  • To report any discrepancies or issues to the Store Manager or Assistant Manager immediately

Grocery Clerk Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of Grocery Clerk include excellent customer service skills, the ability to lift and carry heavy objects, and basic math skills.