The Assistant Manager will work closely with the Store Manager to ensure the smooth and efficient running of the store. They will be responsible for assisting with stock control, customer service, staff management and training, and health & safety. They will also be required to carry out any other ad-hoc duties as requested by the Store Manager. The ideal candidate will have experience in a similar role, excellent people skills, and a high level of organisation.

Assistant Manager Job Responsibilities

  • Supervise and coordinate the work of employees in assigned area of responsibility
  • Plan, organize, direct, and control the activities and resources of the assigned area of responsibility to achieve desired outcomes within established budget and time parameters
  • Monitor progress towards goals and objectives and modify plans as needed to ensure successful completion
  • Ensure that safety policies and procedures are followed by all employees in the assigned area of responsibility
  • Develop and implement strategies to improve employee productivity, morale, and motivation
  • Prepare reports on performance metrics for assigned area of responsibility


  • To support the Manager in leading and motivating the team to achieve targets
  • To ensure that shift patterns are adhered to and cover is provided at all times
  • To provide leadership and direction during shifts, dealing with any issues that may arise
  • To oversee stock levels and ordering, ensuring that the store is adequately stocked at all times
  • To develop strong working relationships with colleagues and customers alike
  • To maintain high standards of customer service at all times

Assistant Manager Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of Assistant Manager vary depending on the company and position. However, common skills and qualifications include:
  • Proven experience as an assistant manager or relevant role
  • Excellent communication and interpersonal skills
  • Leadership qualities
  • Problem-solving abilities
  • Organizational skills
  • Ability to work under pressure and meet deadlines
  • Bachelor's degree or equivalent