Technical Advisor Job Description Template
The Technical Advisor is responsible for providing technical support and advice to clients. They will liaise with clients to understand their needs and provide them with solutions. They will also work closely with other team members to ensure that all client requirements are met. The Technical Advisor must have excellent communication skills and be able to work well under pressure.
Technical Advisor Job Responsibilities
- Provide technical support and advice to clients
- Assess client's needs and recommend appropriate products or services
- Keep abreast of new products and services and discuss with clients
- Prepare reports for management detailing client interactions and feedback
- Ensure all technical queries are dealt with in a timely and efficient manner
- Liaise with other departments within the company to resolve technical issues on behalf of the client
- Provide training to clients on how to use new products or services
Objectives
- To provide technical and scientific advice to clients in order to help them make informed decisions
- To develop and maintain strong relationships with clients, providing them with excellent customer service
- To keep up to date with latest developments in technology and science, and how these can be applied to the client’s needs
- To produce high quality written reports and presentations for clients
- To work effectively as part of a team, sharing information and expertise
Technical Advisor Job Skills & Qualifications Needed
- A bachelor's degree in a technical field such as engineering, computer science, or mathematics
- Experience working in a technical role such as software engineer, systems administrator, or database administrator
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities