The Mediator is responsible for managing communication and conflict resolution between parties. The Mediator must be able to maintain impartiality, facilitate discussion, and encourage compromise. The Mediator will also provide support and guidance to parties as they navigate difficult conversations.

Mediator Job Responsibilities

  • Act as a communication link between parties in conflict
  • Help parties identify areas of agreement and disagreement
  • Help parties develop creative solutions to their problems
  • Encourage parties to communicate openly and honestly with each other
  • Respect the confidentiality of all communications between parties
  • Keep records of all mediation sessions

Objectives

  • To help resolve disputes between parties by acting as a neutral third party.
  • To facilitate communication and negotiation between parties in order to reach a mutually agreeable resolution.
  • To help parties identify and clarify their respective needs and interests.
  • To explore potential solutions with parties and assist them in reaching an agreement.
  • To provide impartiality and objectivity throughout the mediation process.

Mediator Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of mediator vary depending on the specific field or dispute that they are mediating. However, there are some common skills and qualifications that all mediators should possess. These include:
  • Excellent communication and interpersonal skills
  • Patience and tact
  • The ability to see both sides of an issue
  • The ability to stay impartial and objective
  • The ability to facilitate discussion and reach agreement between parties