Dental Insurance Coordinator Job Description Template

The Dental Insurance Coordinator is responsible for providing administrative support to the dental office by verifying patient insurance benefits, processing claims, and maintaining accurate records. This position requires excellent customer service skills as well as knowledge of dental insurance plans and procedures. The Dental Insurance Coordinator must be able to multitask and work well under pressure in a fast-paced environment.

Dental Insurance Coordinator Job Responsibilities

  • The Dental Insurance Coordinator is responsible for submitting dental insurance claims on behalf of the patient.
  • The Dental Insurance Coordinator is responsible for following up with insurance companies regarding claim status and payment.
  • The Dental Insurance Coordinator is responsible for assisting patients with questions about their dental insurance coverage.
  • The Dental Insurance Coordinator is responsible for maintaining accurate records of all dental insurance claims submitted.


  • To develop and maintain relationships with dental insurance providers in order to ensure the best possible coverage for patients.
  • To keep abreast of changes in dental insurance provider policies and procedures, and communicate these changes to dentists and office staff.
  • To negotiate with dental insurance providers on behalf of dentists to secure maximum reimbursement for services rendered.
  • To monitor patient eligibility status with dental insurance providers, and take appropriate action to ensure timely payment of claims.
  • To investigate and resolve problems with claims submitted to dental insurance providers.

Dental Insurance Coordinator Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of Dental Insurance Coordinator include excellent communication and customer service skills, strong organizational abilities, and experience with dental insurance claims. A high school diploma or equivalent is typically required for this position, and some employers may prefer candidates who have completed postsecondary coursework in business administration or a related field.