Waitress Job Description Template
The job of a waitress entails serving customers in a restaurant. They take orders and serve food and drinks. They might also have to handle payments.
Waitress Job Responsibilities
- Greet customers as they arrive and seat them at their table.
- Bring menus to customers and take their drink orders.
- Retrieve food orders from the kitchen and deliver them to customers.
- Check with customers throughout their meal to ensure that they are satisfied with the food and service.
- Clear away dishes and glasses after customers have finished their meals.
- Prepare customer bills and process payments
Objectives
- To provide excellent customer service to restaurant guests
- To take food and drink orders accurately and efficiently
- To deliver food and drinks to guests in a timely manner
- To upsell menu items and promote special offers to guests
- To maintain a clean, organized, and welcoming dining area
- To resolve guest complaints in a professional and courteous manner
Waitress Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Waitress include excellent customer service skills, good communication skills, and the ability to work in a fastpaced environment. Additionally, Waitresses must be able to multitask and handle multiple orders at once.