A valet is responsible for the parking and retrieval of customer vehicles in a prompt and safe manner. They must be able to operate manual and automatic transmission vehicles, as well as have a thorough understanding of parking lot layouts. Valets must possess excellent customer service skills and be able to resolve any issues that may arise in a professional manner.

Valet Job Responsibilities

  • Greeting guests and providing them with information about the facility
  • Assisting guests with their luggage and belongings
  • Parking and retrieving guest vehicles
  • Keeping track of keys and parking spaces
  • Providing excellent customer service at all times

Objectives

  • To provide prompt, courteous and professional valet parking services to guests of the hotel.
  • To ensure that all vehicles are parked in a safe and efficient manner.
  • To maintain the cleanliness and appearance of the valet parking area at all times.
  • To assist guests with their luggage, if required.
  • To provide directions and information to guests as requested.

Valet Job Skills & Qualifications Needed

  • A valid driver's license is required, as well as a clean driving record. Good customer service skills are also necessary, as valets must interact with customers on a regular basis.