The Travel Manager is responsible for the overall management of the company travel program. This includes developing and implementing policies, procedures, and controls to ensure that the travel program meets the needs of the company and its employees. The Travel Manager also works with travel service providers to negotiate rates and contracts, and manages relationships with preferred suppliers. In addition, the Travel Manager oversees the development and implementation of a reporting system to track travel expenses and trends.

Travel Manager Job Responsibilities

  • Plan and book travel for corporate employees
  • Arrange transportation and accommodation
  • Ensure travel is within budget
  • Coordinate with other departments to ensure smooth travel arrangements
  • Provide support and assistance to travelers during their trip
  • Handle any travel disruptions or emergencies

Objectives

  • To plan, organize, and direct the work of travel staff in order to ensure efficient operation of the travel department
  • To develop and implement policies and procedures for the effective and efficient operation of the travel department
  • To develop and maintain relationships with key suppliers in order to secure favorable terms and conditions
  • To negotiate contracts with suppliers on behalf of the company
  • To monitor supplier performance to ensure compliance with contractual terms and conditions
  • To resolve issues that may arise with supplier contracts or services
  • To prepare reports for senior management detailing departmental performance against budget

Travel Manager Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of Travel Manager vary depending on the company and the specific position. However, most travel managers will need excellent organizational skills, communication skills, and customer service skills. They should also have a strong knowledge of the travel industry and be able to use various computer programs and reservation systems.