A technical writer is responsible for creating and delivering documentation that meets the needs of our customers. This includes working with development, QA, and other teams to create documentation such as product manuals, release notes, installation guides, and how-to articles. A successful technical writer must be able to understand complex technical concepts and communicate them clearly in writing. They must also be able to work independently and manage their time effectively.

Technical Writer Job Responsibilities

  • Write technical materials, such as manuals, procedures, instructions, and documentation
  • Edit documents for grammar, style, and content
  • Research information and interview subject matter experts to gain understanding of complex topics
  • Organize information into a logical structure that is easy to follow
  • Choose appropriate visuals (e.g., charts, graphs) to enhance understanding of written text
  • Ensure documents are clear and concise while still conveying all the necessary information
  • Adhere to company guidelines and standards for writing style and format

Objectives

  • To develop clear and concise technical documentation that meets the needs of our customers and other stakeholders.
  • To collaborate with subject matter experts, engineers, and other professionals to gather information and learn about new products and technologies.
  • To use our company's authoring tools and standards to create high-quality documentation.
  • To revise existing documentation as new products are released or when customer feedback indicates a need for improvement.
  • To attend product training sessions and participate in customer research projects to gain a deep understanding of our products.

Technical Writer Job Skills & Qualifications Needed

  • In order to be a technical writer, one should have excellent communication skills and be able to understand complex information. They should also be able to research and write clearly and concisely. A degree in English, journalism, or communications is typically required.