Server Assistant Job Description Template
The Server Assistant is responsible for providing support to the servers and bartenders. This includes stocking supplies, cleaning up spills, and resetting tables. The Server Assistant must be able to work quickly and efficiently while maintaining a high level of customer service.
Server Assistant Job Responsibilities
- Greeting guests and seating them at their tables
- Providing menus and answering any questions guests have about the food
- Taking orders and passing them on to the kitchen staff
- Serving food and drinks to guests
- Clearing away finished plates and glasses
- Checking with guests to make sure they are enjoying their meal
- Dealing with any complaints or problems guests have
Objectives
- To provide an excellent dining experience for guests by maintaining a clean, organized and wellstocked work area.
- To ensure that all food and beverage items are prepared and served according to established recipes, standards and procedures.
- To maintain effective communication with the kitchen staff in order to ensure timely service of food items.
- To monitor guest satisfaction levels and take appropriate action to address any concerns or complaints.
Server Assistant Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Server Assistant include:
- A positive attitude
- Excellent customer service skills
- The ability to work well under pressure
- Good organizational skills
- Basic math skills