Restaurant General Manager Job Description Template
The General Manager (GM) is responsible for overall restaurant operations, including overseeing and participating in the development of the menu, ensuring quality control of food and beverage items, developing marketing plans to increase business, supervising staff to ensure compliance with company standards, maintaining inventory levels, and controlling costs. The GM also establishes rapport with guests and builds relationships with the community to promote a positive image of the restaurant.
Restaurant General Manager Job Responsibilities
- Hiring and training staff
- Scheduling shifts
- Ordering supplies
- Managing finances
- Handling customer complaints
- Ensuring health and safety standards are met
Objectives
- Increase sales and profitability
- Develop and implement marketing and advertising campaigns
- Create and maintain a positive, customerfocused environment
- Train and develop staff to provide excellent customer service
- Monitor food quality and safety standards
- Control inventory and minimize waste
- Negotiate contracts with vendors
Restaurant General Manager Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Restaurant General Manager may vary depending on the type and size of restaurant. However, most employers will require at least a high school diploma or equivalent, and several years of experience in food service or management. Additionally, strong communication, customer service, leadership, and organizational skills are essential for this position.