Pharmacy Assistant Job Description Template
In this role, you will be responsible for providing customer service and administrative support to the pharmacy team. You will be tasked with answering phone calls, scheduling appointments, verifying insurance benefits, and entering patient information into the computer system. Additionally, you will be responsible for stocking shelves and performing cashier duties as needed. The ideal candidate will have excellent customer service skills and a basic understanding of medical terminology.
Pharmacy Assistant Job Responsibilities
- Maintaining inventory and ordering supplies as needed
- Answering the phone and directing calls as appropriate
- Greeting customers and patients as they come in
- Assisting the pharmacist with various tasks such as counting pills, measuring medications, and packaging orders
- Entering patient information into the computer system
- Taking payment from customers and processing insurance claims
Objectives
- To ensure that all pharmacy customers receive exceptional customer service.
- To maintain a clean and organized work area.
- To accurately and efficiently fill prescriptions.
- To answer phone calls and take accurate messages.
- To keep track of inventory and place orders when necessary.
Pharmacy Assistant Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of pharmacy assistant include excellent customer service skills, good communication skills, and basic math skills. Pharmacy assistants also need to be detailoriented and organized. Most employers require pharmacy assistants to have a high school diploma or equivalent. Some states also require pharmacy assistants to be licensed or registered with the state board of pharmacy.