The nurse navigator is responsible for providing care coordination and patient navigation services to patients with complex medical needs. The nurse navigator works with the patient and their family to develop a plan of care, coordinate appointments, and connect them with community resources. The nurse navigator also provides education and support to the patient throughout their journey.

Nurse Navigator Job Responsibilities

  • Educate patients and families about their disease process, treatment options, and available resources
  • Serve as a liaison between patients/families and the healthcare team
  • Help coordinate patient care across different settings and providers
  • Monitor patients’ progress and advocate for necessary services and followup care
  • Provide emotional support to patients and families
  • Connect patients with community resources as needed

Objectives

  • To provide guidance and support to patients as they navigate the healthcare system.
  • To advocate on behalf of patients and ensure that their needs are met.
  • To educate patients about their health conditions and treatment options.
  • To coordinate care between different healthcare providers and facilities.
  • To monitor patients’ progress and identify any potential problems or roadblocks in their care plan.

Nurse Navigator Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of nurse navigator include excellent communication and interpersonal skills, strong organizational skills, critical thinking and problem solving skills, and a passion for helping others. Additionally, nurse navigators should have a minimum of a bachelor's degree in nursing and be licensed to practice in their state.