Medical Support Assistant Job Description Template
The Medical Support Assistant will provide support to the medical team in a variety of ways. They will answer phones, schedule appointments, file paperwork, and perform other administrative tasks as needed. They will also assist with patient care by taking vital signs, collecting specimens, and performing other basic duties. The Medical Support Assistant must be able to work well under pressure and handle a fast-paced environment. They must be detail oriented and have excellent communication skills.
Medical Support Assistant Job Responsibilities
- The medical support assistant job description may include but is not limited to:
- Answering patient phone calls and routing them to the appropriate party
- Scheduling and confirming appointments
- Checking patients in and out of appointments
- Verifying insurance eligibility and coverage levels
- Collecting copays and other forms of payment
- Filing and maintaining patient medical records
Objectives
- To provide support to medical staff and patients in a healthcare setting.
- To ensure the smooth running of medical procedures and operations.
- To maintain accurate patient records and schedules.
- To dispense medication and perform basic lab tests under the supervision of a licensed medical professional.
- To assist with patient care, including taking vital signs and transporting patients within the facility.
- To maintain cleanliness and orderliness in all areas of the healthcare facility.
Medical Support Assistant Job Skills & Qualifications Needed
- High school diploma or equivalent
- Completion of a medical support assistant program
- Certification from the National Healthcare Association as a Certified Medical Support Assistant (CMSA)
- Registered with the American Registry of Medical Assistants (ARMA)
- Basic Life Support (BLS) certification