Medical Secretary Job Description Template
A medical secretary is responsible for providing administrative support to a healthcare team. This may include scheduling appointments, maintaining medical records, handling billing and insurance paperwork, and answering patient questions. A medical secretary must have excellent communication and organizational skills, as well as knowledge of medical terminology.
Medical Secretary Job Responsibilities
- Scheduling appointments
- Answering phone calls
- Greeting patients
- Updating patient records
- Billing and insurance paperwork
- Transcription
- Ordering supplies
Objectives
- To provide administrative support to medical staff
- To maintain medical records and files
- To schedule appointments and coordinate medical schedules
- To perform billing and coding duties
- To answer patient inquiries and direct them to the appropriate staff member
- To maintain confidentiality of all patient information
Medical Secretary Job Skills & Qualifications Needed
- A medical secretary typically needs to have excellent secretarial, administrative, and customer service skills. They should also be proficient in using computers and various software programs such as Microsoft Office. Additionally, a medical secretary should have good organizational skills and be able to multitask.