A food server is responsible for taking orders and serving food to customers in a restaurant. They must be able to remember orders, accurately relay them to the kitchen staff, and ensure that the food is served promptly and correctly. Food servers may also be responsible for cleaning tables, setting up dining areas, and providing customer service.

Food Server Job Responsibilities

  • Greeting customers and escorting them to their seats
  • Providing menus and answering any questions about menu items
  • Taking orders and relaying them to the kitchen staff
  • Serving food and drinks to customers
  • Clearing plates and glasses from tables
  • Answering any customer questions or requests
  • Processing payments

Objectives

  • To provide an excellent dining experience for guests by delivering prompt, professional and courteous service.
  • To take food and drink orders accurately and efficiently, while upselling when possible.
  • To ensure that all orders are prepared and served according to the guest’s specifications.
  • To maintain a clean and wellstocked workstation throughout the shift.
  • To proactively resolve any guest complaints or issues in a timely manner.

Food Server Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of Food Server include: excellent customer service skills, basic food handling and safety knowledge, and the ability to stand for long periods of time. Additionally, many employers require that applicants have at least six months of experience working in a restaurant or other food service environment.