Food Expeditor Job Description Template
A food expeditor is responsible for ensuring that all food orders are prepared and served in a timely manner. They will liaise with the kitchen staff to ensure that all orders are being worked on and communicate any delays to the customer. The expeditor will also be responsible for plating up food orders and ensuring that they meet the customer's expectations.
Food Expeditor Job Responsibilities
- Ensures that food orders are filled and delivered in a timely manner
- Coordinates with kitchen staff to ensure that orders are prepared according to specifications
- Communicates with customers regarding order status and any changes or delays
- Maintains accurate records of all orders and deliveries
- Performs quality control checks on all food items prior to delivery
Objectives
- To ensure that all food orders are promptly and accurately fulfilled.
- To liaise with kitchen staff to ensure timely preparation of food orders.
- To maintain a high level of customer service by ensuring that all customers receive their food orders in a timely and satisfactory manner.
- To keep abreast of new menu items and specials, and relay this information to customers when taking their orders.
- To upsell menu items and addons where possible, in order to increase revenue for the restaurant.
Food Expeditor Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Food Expeditor vary depending on the specific job. However, most Food Expeditors will need to have excellent communication and organizational skills. They should also be able to work well under pressure and have a good understanding of food safety procedures.