The job of a Flight Attendant is to provide excellent customer service to passengers while ensuring their safety and comfort. Flight Attendants are responsible for greeting passengers, helping them with their luggage, and answering any questions they may have. They also perform safety demonstrations before takeoff and during the flight, and provide first aid if necessary. In addition, Flight Attendants must be able to handle difficult situations and passengers calmly and efficiently.

Flight Attendant Job Responsibilities

  • Greet passengers as they board and exit the plane
  • Ensure passenger safety during takeoff, landing, and turbulence
  • Demonstrate proper safety procedures to passengers
  • Serve food and drinks to passengers according to airline regulations
  • Manage passenger complaints in a professional manner
  • Maintain cleanliness throughout the cabin

Objectives

  • To provide excellent customer service to all passengers
  • To ensure the safety and well-being of all passengers
  • To be knowledgeable about the aircraft and its emergency procedures
  • To be able to effectively handle any passenger situation or emergency
  • To work as a team with other flight attendants and crew members

Flight Attendant Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of Flight Attendant include excellent customer service skills, the ability to remain calm under pressure, and experience in a similar role.