The Cocktail Waitress will be responsible for taking drink orders and serving drinks to customers in the bar area. They will need to be knowledgeable about the menu and be able to make recommendations to customers. They will also need to keep the bar area clean and stocked.

Cocktail Waitress Job Responsibilities

  • Take orders from customers and relay them to the bartenders.
  • Serve drinks to customers.
  • Collect payment for drinks served.
  • Keep the bar area clean and stocked with supplies.
  • Assist with set up and breakdown of bar area as needed.
  • Help resolve any customer complaints or issues that may arise.

Objectives

  • Greet guests and take drink orders
  • Serve drinks to guests
  • Upsell menu items and promotions
  • Answer guest questions about menu items and specials
  • Maintain cleanliness of bar area and glasses
  • Restock bar supplies as needed

Cocktail Waitress Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of cocktail waitress vary depending on the employer. However, most employers will require their employees to have at least a basic knowledge of mixology, as well as excellent customer service skills. Many employers also prefer their employees to have previous experience working in a bar or restaurant environment.