Clinical Liaison Job Description Template
The Clinical Liaison is responsible for developing and maintaining relationships with referral sources, providing clinical education to referral sources and their staff, coordinating patient admissions, and acting as a resource for patients, families and staff. The Clinical Liaison must be able to work independently and be self-motivated. He/she must have excellent communication skills, both verbal and written. The Clinical Liaison must have a working knowledge of Microsoft Office applications (Word, Excel, PowerPoint) as well as a working knowledge of the internet.
Clinical Liaison Job Responsibilities
- The Clinical Liaison is responsible for developing and maintaining relationships with referral sources, such as hospitals, physicians, and other health care professionals.
- The Clinical Liaison educates referral sources about the company’s products and services, as well as provides information about clinical trials and research studies.
- The Clinical Liaison coordinates patient referrals to the company’s facilities and ensures that all required paperwork is completed in a timely manner.
- The Clinical Liaison monitors patients’ progress during their treatment at the company’s facilities and communicates any changes or concerns to the referring physician or health care professional.
- The Clinical Liaison may also be involved in marketing activities, such as attending trade shows or participating in community outreach events.
Objectives
- Establish and maintain relationships with key referral sources, including physicians, discharge planners, and social workers
- Develop and implement marketing plans to increase referrals
- Educate referral sources on the services offered by the organization
- Monitor patient referrals and ensure that they are discharged to an appropriate care setting
- Coordinate patient admissions with referral sources and other members of the healthcare team
- Serve as a resource for patients and families regarding available community resources
Clinical Liaison Job Skills & Qualifications Needed
- A clinical liaison is a healthcare professional who acts as a link between the medical staff in a hospital and the patients or their families. They may also be known as patient advocates, case managers, or discharge planners.
- The role of a clinical liaison is to ensure that patients receive the best possible care during their stay in hospital and after they are discharged. They work closely with the medical team to coordinate care, provide information and support to patients and families, and facilitate communication between all parties involved in the patient’s care.
- Clinical liaisons must have excellent communication and interpersonal skills. They must be able to build rapport with patients and families, understand their needs and concerns, and advocate on their behalf. They must also be able to effectively communicate with the medical team and other hospital staff.
- Education requirements for clinical liaisons vary depending on the specific position and employer. Some positions may require a bachelor’s degree in nursing or another healthrelated field, while others may only require an associate’s degree or certification in patient advocacy or case management.