The Care Manager will be responsible for overseeing the care of a group of clients and ensuring that they receive the best possible care. The Care Manager will liaise with client families, health professionals and other agencies to ensure that all aspects of the clients' care are coordinated and delivered effectively. The role will also involve some administrative tasks such as maintaining records and preparing reports.

Care Manager Job Responsibilities

  • Serve as a liaison between patients and health care providers
  • Coordinate patient care
  • Develop care plans for patients
  • Monitor patient progress and identify any needs or concerns
  • Advocate for patients and their families
  • Keep detailed records of patient care
  • Work with other members of the health care team to ensure coordinated and comprehensive care

Objectives

  • To ensure that clients receive the care they need in order to improve their quality of life
  • To develop and implement care plans for clients based on individual needs
  • To coordinate with other members of the healthcare team to provide comprehensive care for clients
  • To educate clients and families about health conditions and available treatment options
  • To advocate for clients and their families within the healthcare system
  • To provide emotional support to clients and their families during times of illness or stress

Care Manager Job Skills & Qualifications Needed

  • A minimum of five years' experience working in the aged care sector
  • A Certificate IV or higher in aged care or a related field
  • Demonstrated experience leading and managing a team of care staff
  • Excellent communication and interpersonal skills
  • Highly developed organisational and time management skills
  • Sound knowledge of quality assurance processes and procedures
  • Ability to identify opportunities for process improvement and implement changes accordingly