A banquet server is responsible for providing food and beverage service to guests at special events, such as weddings, banquets, and corporate functions. They set up the buffet or dining area, keep it stocked and clean throughout the event, and serve guests according to established rules of etiquette. Banquet servers must be able to lift heavy trays of food and drinks, and they may be required to work long hours on their feet.

Banquet Server Job Responsibilities

  • Greet guests and escort them to their seats
  • Serve food and drinks in a timely and professional manner
  • Clearing away dishes and glasses after the event
  • Ensuring the banquet hall is clean and presentable for the next event

Objectives

  • To provide excellent customer service to guests while serving food and drinks at banquets and other special events.
  • To work as part of a team to ensure that all guests are satisfied with their experience.
  • To be able to work quickly and efficiently under pressure.
  • To have a good knowledge of food and drink menus in order to be able to make recommendations to guests.
  • To be able to upsell products and services to guests in order to increase revenue for the business.

Banquet Server Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of banquet server vary depending on the employer. However, most employers require servers to have basic math skills, excellent customer service skills, and the ability to lift heavy objects. Some employers may also require servers to have experience working in a restaurant or hotel setting.