Banquet Manager Job Description Template
The Banquet Manager is responsible for the overall operation of the banquet department including, but not limited to, hiring, scheduling, training and supervising all banquet staff. They are also responsible for planning and executing all special events held at the facility. The Banquet Manager works closely with the Executive Chef to ensure that all food and beverage items are prepared and served according to established standards. They also work closely with the Catering Sales Manager to ensure that all events are coordinated and run smoothly.
Banquet Manager Job Responsibilities
- Plan and oversee all aspects of banquet events, including budget, staffing, menu selection, decor, and audio/visual needs
- Coordinate with other hotel staff to ensure smooth event operations
- Work with clients to understand their event needs and develop customized menus and packages
- Negotiate contracts with suppliers for food, drink, and equipment rentals
- Ensure that all health and safety regulations are followed
- Supervise banquet staff on event day to ensure proper service delivery
- Handle customer complaints in a professional manner
Objectives
- To ensure that all banquet events are carried out smoothly and efficiently
- To oversee the set-up and break-down of all banquet equipment and furniture
- To liaise with clients to determine their specific needs and requirements for their event
- To develop Banquet Event Orders (BEOs) in consultation with clients
- To coordinate the work of all Banquet staff including servers, kitchen staff, bartenders, etc.
- To monitor banquet operations constantly and make necessary adjustments as needed
- To resolve any complaints or issues that may arise during an event
- To maintain accurate records of all banquet bookings, sales, revenue, etc.
Banquet Manager Job Skills & Qualifications Needed
- A banquet manager should have excellent organizational and customer service skills. They should be able to multitask and work well under pressure. Banquet managers should also have experience working in the food and beverage industry.