The Salon Manager is responsible for the overall operations of the salon. They will manage staff, oversee appointments, and handle customer service inquiries. They will also be responsible for maintaining the salon's inventory and keeping up with trends in the hair industry. The Salon Manager should be a people-person with excellent organizational skills.

Salon Manager Job Responsibilities

  • Hiring and training salon staff
  • Developing marketing campaigns to promote the salon
  • Creating a budget and ensuring the salon stays within financial guidelines
  • Ordering supplies and managing inventory
  • Overseeing daily operations of the salon
  • Scheduling appointments and managing the appointment book
  • Ensuring that customers are satisfied with their experience at the salon

Objectives

  • To manage and oversee all operations of the salon.
  • To ensure that the salon is running smoothly and efficiently.
  • To provide leadership and support to the staff.
  • To maintain a high level of customer satisfaction.
  • To develop and implement marketing strategies to promote the salon.
  • To keep up with trends in the industry and ensure that the salon is offering the latest services.
  • To financial manage the salon, including budgeting, forecasting, and bookkeeping.

Salon Manager Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of Salon Manager vary depending on the size and type of salon. However, most Salon Managers will need to have several years of experience working in a professional salon environment, as well as a cosmetology license. Additionally, strong people management and customer service skills are essential for this role.