Progressive Claims Adjuster Trainee Job Description Template

A Progressive Claims Adjuster Trainee is responsible for investigating, evaluating, negotiating and resolving claims in an efficient and effective manner. They are also responsible for providing excellent customer service to policyholders and claimants. As a trainee, they will work under the supervision of a senior adjuster and will be expected to learn the ropes of the job quickly. After completing training, they will be expected to handle claims independently.

Progressive Claims Adjuster Trainee Job Responsibilities

  • Investigate insurance claims and determine coverage, liability, and damages
  • Examine documents and other evidence to identify relevant facts
  • Interview insureds, claimants, witnesses, and experts to obtain information
  • Evaluate findings and develop recommendations or conclusions
  • Prepare reports documenting investigation results
  • Negotiate settlements with claimants or attorneys


  • To learn the procedures and protocols for handling insurance claims.
  • To develop the skills necessary to investigate and assess damage claims.
  • To cultivate the ability to negotiate settlements with claimants in a fair and efficient manner.
  • To gain experience working with various computer software programs related to claims processing.
  • To build knowledge of the insurance industry, including common coverage types and policy language.
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Progressive Claims Adjuster Trainee Job Skills & Qualifications Needed

  • There are no specific skills or qualifications needed for the role of Progressive Claims Adjuster Trainee. However, it is important that candidates have strong communication and customer service skills, as well as a basic understanding of insurance principles.