Insurance Agent Job Description Template

The Insurance Agent is responsible for providing information and selling insurance products to customers. They must be able to answer customer questions, determine customer needs, and recommend the best insurance product for the customer. Insurance Agents must have excellent communication and interpersonal skills, as well as knowledge of the insurance industry and products.

Insurance Agent Job Responsibilities

  • Develops new business and maintains existing clients
  • Keeps abreast of changes in the insurance industry and how they affect clients
  • Understands all aspects of the insurance policies offered by the company
  • Meets with clients to discuss their needs and recommends appropriate coverage
  • Prepares proposals for new and renewal business
  • Services accounts, including policy changes, billing inquiries, and claims handling
  • Attends continuing education classes to maintain knowledge of products


  • Build and maintain positive relationships with clients in order to sell insurance policies
  • Keep up to date on industry trends and changes in order to better advise clients
  • Sell insurance policies that meet the needs of the client while also being profitable for the company
  • Provide excellent customer service in order to retain clients and grow the business

Insurance Agent Job Skills & Qualifications Needed

  • Some insurance agents may only need a high school diploma, but most will require at least some college coursework. Many employers prefer to hire agents with a bachelor's degree in business, economics, or finance. Agents must also be licensed by the state in which they work. To obtain a license, agents must pass an exam that tests their knowledge of insurance products and regulations.