Funeral Service Manager Job Description Template
A funeral service manager is responsible for the coordination and management of all aspects of a funeral service. This includes overseeing the staff, managing the budget, coordinating with vendors, and ensuring that all details are handled in a professional and efficient manner. The funeral service manager must be able to work well under pressure and have excellent organizational skills.
Funeral Service Manager Job Responsibilities
- Overseeing all aspects of funeral service operations
- Managing staff and coordinating work schedules
- Ensuring that all services are carried out according to client wishes and within budget
- Liaising with clients, clergy, caterers, florists and other thirdparty suppliers
- Making arrangements for transportation of the deceased and mourners
- Coordinating memorials and other postfuneral events
- Maintaining records of all services provided
- Handling customer complaints in a professional and compassionate manner
Objectives
- To develop and implement strategies for funeral service operations
- To oversee the staff and ensure the quality of funeral services
- To manage budgets and financial planning for funeral service operations
- To liaise with clients and families to understand their needs and expectations
- To ensure compliance with all relevant laws, regulations and ethical standards
Funeral Service Manager Job Skills & Qualifications Needed
- A funeral service manager typically has a degree in mortuary science
- They must be licensed by the state in which they work
- Excellent communication skills are essential, as they will often be required to interact with grieving families
- Proper management and organizational skills are necessary in order to oversee the day-to-day operations of a funeral home