E-Commerce Associate Job Description Template
The E-Commerce Associate will be responsible for managing all aspects of the company's online sales and store operations. This includes developing and executing marketing campaigns, overseeing product listings and inventory, processing orders and returns, and providing customer service. The associate will also be responsible for analyzing data to identify trends and improve the overall performance of the online store.
E-Commerce Associate Job Responsibilities
- Maintain and update website inventory
- Process customer orders and payments
- Respond to customer inquiries
- Monitor website traffic and analytics
- Generate sales reports
- Assist with marketing campaigns
- Update website content as needed
Objectives
- To increase online sales by implementing effective ecommerce strategies.
- To manage and oversee the company's website and online presence.
- To develop and maintain relationships with key online partners and vendors.
- To coordinate all aspects of online marketing campaigns, including email, social media, and search engine optimization (SEO).
- To track website analytics and report on website performance metrics.
E-Commerce Associate Job Skills & Qualifications Needed
- Bachelor's degree in business, marketing, or a related field
- 2-4 years of experience in e-commerce, digital marketing, or a related field
- Proficient in Google Analytics and other e-commerce platforms and tools
- Excellent communication, organizational, and time management skills