Telesales Manager Interview Questions

Telesales Manager Interview Questions

• What experience do you have in managing telesales teams?
• How would you go about setting targets and KPIs for your team?
• What strategies have you used in the past to increase sales and productivity within your team?
• What do you feel is the most important trait for a successful telesales manager?
• When was the last time you overcame an obstacle in your role?
• Give me an example of a time when you had to deal with a difficult customer or client.
• Describe a time when you successfully implemented a new strategy or process within your team.
• Tell me about a time when you struggled to motivate your team. How did you overcome this?
• What do you believe is the key to maintaining high levels of performance within a telesales team?