Retail Sales Associate Interview Questions

Retail Sales Associate Interview Questions

• What experience do you have working in retail sales?
• What strategies have you used to successfully close a sale?
• What do you feel is the most important factor when determining whether or not to make a purchase?
• How do you handle difficult customer service situations?
• Have you had any experience handling product returns or exchanges?
• What do you feel is the most important thing to remember when working with customers?
• How would you deal with an irate customer?
• Have you ever encountered a shoplifter before? If so, how did you handle the situation?