IT Supervisor Job Description Template
The IT Supervisor is responsible for managing and supervising a team of IT professionals. The supervisor will oversee the installation, configuration, and maintenance of computer systems and networks. They will also be responsible for troubleshooting hardware and software issues. The supervisor will train new employees on proper use of computer systems and networks. They will also develop and implement policies and procedures regarding the use of computer systems and networks.
IT Supervisor Job Responsibilities
- Plan, direct, and coordinate the activities of workers in the IT department.
- Supervise and monitor the performance of employees to ensure they are meeting or exceeding expectations.
- Investigate complaints and take disciplinary action when necessary.
- Ensure that all IT policies and procedures are being followed by employees.
- Keep abreast of new technologies and make recommendations for their implementation within the company.
- Prepare reports on the department's activity and submit them to upper management as required.
- develop longterm strategies for the department's growth and development
Objectives
- To provide leadership and direction for the IT team
- To ensure that all IT systems are running smoothly and efficiently
- To plan and implement new IT initiatives
- To manage and monitor the budget for the IT department
- To liaise with other departments to ensure that their needs are being met by the IT team
- To provide training and support to staff on using IT systems
- To troubleshoot any technical issues that may arise
IT Supervisor Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of IT Supervisor include:
- Bachelor's degree in computer science, information systems, or a related field
- 5+ years of experience in IT management, systems administration, or a related field
- Experience with network administration and security
- Experience with project management
- Excellent communication and interpersonal skills